FAQs
What fabrics does it work on?
Uncrumpled works on most machine-washable fabrics including cotton, linen, rayon, viscose, cotton/ polyester blends, and most machine washable fabrics
We don’t recommend using it on dry-clean only, silk, or hand-wash only items.
Please test patch in an inconspicuous area first.
Do I need to iron after using it?
Nope no iron/ steamer needed. That’s the point. Spray, smooth, wear.
Do you offer a money-back guarantee?
Yep. We stand by our product.
If you're not obsessed, we’ll give you a full refund within 30 days of product arrival.
Please email us at hello@uncrumpled.com.au
Are there any toxic ingredients?
Nope. We formulated Uncrumpled withno formaldehyde, phthalates, parabens, synthetic dyes, or other nasties.
What fabrics does Uncrumpled not work on?
Great question. We are here to keep it real.
Like we mentioned above, Uncrumpled works wonders on cotton, linen, viscose, rayon and most natural fibres.
But on polyester (and other synthetics like nylon or spandex)? Not so much. Why?
Because polyester is plastic. Imagine trying to massage wrinkles out of a plastic bag. The liquid just sits on top instead of soaking in. Since our magic comes from wrinkle-relaxing agents that penetrate fabric fibres, polyester won’t play along.
The upside? Polyester doesn’t really wrinkle much to begin with (that’s why it’s used in “no-iron” clothes). So you probably won’t need us for those pieces anyway 😉.
What’s the science behind it?
Our custom-engineered formula useswrinkle-relaxing agentsthat penetrate the fibres in the garment to soften and release them. So creases smooth out with a simple mist and tug -no heat required.
Where do you ship from and how long is shipping?
We are based in Perth, Western Australia and all orders are shipped within a 48 hour period. We also have an express post option if you were needing it more urgently for only an extra $4
Will it get out deep creases? Is it as perfect as ironing?
Look, we’re not pretending to be an iron. If you’re after that freshly pressed, razor-sharp finish, ironing still wins.
But Uncrumpled will smooth out the majority of everyday wrinkles so your clothes look neat, polished, and ready to wear in seconds and honestly, no one’s inspecting your shirt that closely.
Could we have made it stronger? Potentially, yes. But that would have meant adding harsh, toxic ingredients and that goes against everything we stand for.
We created Uncrumpled to be safe for you, your family, and your clothes. Because done is better than ironed.
I have another question
We would love to hear from you! Please get in contact at hello@uncrumpled.com.au